Privacy Policy

NextGen Lighting ("we", "us") is a family-owned lighting business in Surrey, British Columbia. This policy explains what personal information we collect through this website, why, and how we protect it, in line with BC's Personal Information Protection Act (PIPA).

What we collect

• When you send a quote request: your name, phone number, event date, city or neighbourhood, the service you're interested in, indoor or outdoor, and anything else you choose to add (such as an email address or details about your event).
• When you call, text or email us: your phone number or email address and whatever you tell us.

Why we collect it

Only to respond to you, prepare your quote, plan and carry out your installation, and follow up about that job. We do not sell, rent or trade your information, and we don't use it for unrelated marketing.

Consent

By sending us a quote request, calling, texting or emailing, you agree that we can use your information for the purposes above. You can withdraw that consent at any time by contacting us, and we'll stop using it, unless we must keep it for legal or accounting reasons.

Where it's stored

Quote requests submitted on this website are processed and stored by our website host, Netlify, Inc., and may also be delivered to our email through FormSubmit (formsubmit.co). Both services store data in the United States. Information stored outside Canada may be subject to the laws of that country. Messages are also delivered to our business email.

How long we keep it

We keep quote requests and job details for as long as needed to provide the service and meet tax and record-keeping requirements, then delete them.

How we protect it

Access is limited to the owners of NextGen Lighting. This website is served over a secure (HTTPS) connection, and we use reasonable safeguards to protect your information against loss and unauthorized access.

Cookies and analytics

This website doesn't use advertising cookies. If we turn on website analytics to see which pages are useful, it will only measure visits and button taps (for example, how many people tap "Call"). It won't identify you personally, and we'll update this policy when we do.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at mandairashvir@gmail.com or 604-499-6869 and we'll respond within 30 days.

Questions or concerns

Contact us first and we'll do our best to help. If you're not satisfied, you can contact the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.